Customer Service Representative

4 weeks ago


Pasay, National Capital Region, Philippines Valeros Business Company Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Valeros Business Company.

Job Summary

This is a virtual hiring opportunity for a Customer Service Representative to provide exceptional customer support and service to our clients. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide customer support and service via phone, email, or chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
  • Stay up-to-date with product knowledge and company policies
Requirements
  • At least a college graduate with a diploma or TOR
  • At least 6-12 months of call center experience
  • Excellent customer service skills and a strong ability to communicate effectively
  • Computer literacy and proficiency in using customer support systems
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer
  • A competitive salary of 15,500-19,000 plus
  • A non-taxable allowance of 2,000
  • A sign-on bonus of 15,000

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.



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