Customer Service Representative
1 week ago
Welcome to Telesys Eastwood, where we're passionate about delivering exceptional customer experiences. We're currently hiring for a Customer Service Representative to join our team.
**Job Summary:**
As a Customer Service Representative, you will be responsible for providing top-notch service to our clients, resolving issues in a timely and professional manner, and ensuring customer satisfaction.
**Key Responsibilities:**
* Respond to customer inquiries and resolve issues in accordance with client standards
* Escalate priority problems as needed
* Prioritize customer satisfaction and strive for one call resolution
* Perform basic troubleshooting when necessary
**What We Offer:**
* Competitive salary and incentives
* HMO benefits
* Shift schedule flexibility (day, mid, night shifts)
* Pioneer, non-voice, and easy accounts available
* Incentives and signing bonuses
* Premium benefits for a better work-life balance
**Ideal Candidate:**
* Loves talking to people and proactively solving issues
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
**Apply Today:**
If you're passionate about delivering exceptional customer experiences and have a knack for problem-solving, we'd love to hear from you.
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