
Medical Operations Manager
3 days ago
Clinical Team Lead
Job Summary:This position involves overseeing and directing a team of virtual medical professionals, ensuring alignment between their performance and client expectations.
Key Responsibilities:- Coordinate daily operations and management for a team of medical professionals to meet client-set targets.
- Collaborate with clients to develop task lists for productivity and profitability of their businesses and client-professional pairs.
- Work with clients to grow their businesses using our services as a clinical team lead.
- Client-professional relationship management.
- Manage client needs and mitigate concerns, anticipate growth, identify patterns, handle situations, escalate issues, negotiate, etc.
- A degree in a medical or healthcare-related field is preferred.
- At least three years of experience in healthcare/medical management/remote management (familiar with operational processes).
- Highly proficient in the English language (both written and oral).
- Ability to perform under pressure and work alongside high-level professionals in a team environment.
- Self-starter and highly motivated, focused, organized, and with a growth mindset.
- At least one year of training and development experience (preferred but not required).
- Ability to think outside the box: can understand requirements and create solutions if necessary.
- Efficient with MS Office applications and Google Suite.
- Open to working night shifts.
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