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Pension Scheme Coordinator
1 week ago
- Review and analyze member posts to initiate cases, ensuring timely resolution and high-quality service delivery.
- Perform data entry processing, maintaining accuracy and attention to detail throughout.
- Process system data updates, including member and beneficiary records, to ensure seamless operation of pension schemes.
- Generate quotations, run calculations, and produce correspondence for scheme members, demonstrating expertise and professionalism.
- Identify areas where service to clients/members could be improved and communicate effectively with Team Leaders to implement positive changes.
- Maintain knowledge and adherence to the firm's values, ISO 9001, ISO 27001, and Professional Excellence standards.