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Night Shift Supervisory Role
2 weeks ago
We are seeking a highly skilled Operations Supervisor to join our team at Neksjob Philippines. As an Operations Supervisor, you will be responsible for supervising a team of professionals, guiding them through both technical and non-technical customer service tasks. You will also take responsibility for customer issue analysis and resolution, ensuring prompt and accurate service.
About the Team- Work independently, initiate tasks, and execute specialized projects.
- Manage a high volume of inquiries and provide excellent problem-solving and conflict resolution skills.
- Have previous experience in a similar supervisory or leadership role.
The ideal candidate will have extensive knowledge in customer service operations, particularly in technical and non-technical support. They will also have strong communication skills and the ability to work collaboratively as part of a team.
