Operations Shift Manager
2 weeks ago
We are looking for a highly skilled and experienced Operations Shift Manager to join our team at Qualfon Corporation. If you have a passion for leading high-performing teams and driving operational excellence, we encourage you to apply.
Main Accountabilities- Lead daily operations of all Call Center Department functions, ensuring effective execution of business plans to meet department and center expectations.
- Develop and implement strategies to improve call center productivity, quality, and customer satisfaction.
- Cooperate with Operations Manager and upper/Senior Management, facilitate the development of Agents and Supervisors.
- Ensure adherence to company policies and procedures, implementing and checking if policies and processes are followed.
- Bachelor's Degree in Business or IT-related field (minimum 4 years) or equal experience.
- 2-4 years work experience in Call Center Operations, with 1-2 years in a Supervisory capacity.
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Operations Shift Manager
5 days ago
Cebu City, Central Visayas, Philippines MinebeaMitsumi Philippines Full timeJob OverviewWe are seeking a highly skilled and experienced Operations Shift Leader to oversee daily operations, ensuring the effective execution of processes. The ideal candidate will lead a team, drive operational efficiency, and maintain high standards of safety and quality.Key Responsibilities:Supervise and coordinate daily operational activities on the...
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Operations Shift Leader
3 weeks ago
Cebu City, Central Visayas, Philippines MinebeaMitsumi Philippines Full timeJob Title: Operations Shift LeaderJob OverviewWe are looking for Operations Shift Leader to oversee daily operations and ensure the effective execution of processes. The ideal candidate will lead a team, drive operational efficiency, and maintain high standards of safety and quality.Job Responsibilities:Supervise and coordinate daily operational activities...
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shift manager
20 hours ago
Cebu City, Central Visayas, Philippines Epicurean Partners Exchange Inc. Full timeJob descriptionJOB QUALIFICATIONS:Graduate of BS HRM or any related courseWith 2 to 3 years solid food and beverage managerial experienceWith good customer service, people management, and communication skills.With knowledge in Profit and Loss reportingThe branch is a company-owned storeBenefits:Life insuranceHMOManager's MealBirthday Gift CertificateEmployee...
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Shift Manager Role
7 days ago
Cebu City, Central Visayas, Philippines Robinsons Supermarket Corporation Full timeJob DescriptionThe Shift Supervisor role is crucial in ensuring seamless store operations. In the absence of the store supervisor, this individual takes charge, overseeing day-to-day management and administrative tasks. This includes inventory management, cash handling, and related reporting duties. The successful candidate will be responsible for...
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Shift Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TOA Global Full timeLocation: CebuShift: 9pm-6am, Mon-FriArrangement: OnsiteUnlock your potential+ Site Management of the office site (1 building /1 shift).+ Ensure excellence of our facilities, drive the amazing employee and client experience when on site.+ Lead a team of people leaders & support from different functions for seamless execution of all human experience, people...
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Shift Supervisor
7 days ago
Cebu City, Central Visayas, Philippines Robinsons Supermarket Corporation Full timeJob SummaryIn the absence of the store supervisor, a shift leader serves as a store's second in command, supporting the store supervisor with day-to-day management and administrative functions including maintenance of inventory level, cash handling and all related reportorial works. They monitor employee compliance with operational standards, along with...
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manager, operations, shift
2 weeks ago
Cebu City, Central Visayas, Philippines Qualfon Corporation Full time1. Development, implementation, enhancement and support of call center systems, technologies and strategies.• Oversees the daily operations of all Call Center Department functions.• Provides supervision, guidance, coaching, recognition, motivation and training to department personnel.• Participates in marketing campaigns and product launches.•...
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Operations Manager
3 weeks ago
Cebu City, Central Visayas, Philippines Wipro Digital Operations and Platforms Full timeJob Title: Assistant Manager - Recruitment, Talent Hunting, Volume Hiring, Vendor Management, Stakeholder ManagementKey Responsibilities:Oversee and manage multiple lines of business ensuring smooth operations and alignment with business objectives.Overall responsible for achieving all KPIs for the account.Develop, implement, and optimize client processes to...
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Night Shift Supervisor
3 days ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeNeksjob Philippines requires an experienced Operations Supervisor to manage customer service operations, including call center support, online chat, and text communication, handling high volumes of low-complexity inquiries, as well as lower volumes of more complex issues.Responsibilities:Supervise customer service activities in distribution centers, product...
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Shift Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Qualfon Corporation Full timeAbout the RoleWe are seeking a talented Shift Manager - Call Center to join our team at Qualfon Corporation. As a key member of our operations team, you will play a vital role in driving our call center's success.Main ResponsibilitiesSupervise daily operations of all Call Center Department functions, overseeing the implementation and evaluation of call...
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Shift Team Lead
6 days ago
Cebu City, Central Visayas, Philippines Evolution Gaming Limited Full timeAbout the RoleWe are looking for an experienced Shift Supervisor to join our team at Evolution Gaming Limited. As a Shift Supervisor, you will be responsible for managing the daily operations of our gaming venue, ensuring that everything runs smoothly and efficiently.Key Responsibilities:Lead and manage a team of Game Presenters to deliver exceptional...
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Senior Shift Coordinator
2 weeks ago
Cebu City, Central Visayas, Philippines TOA Global Full timeAbout the RoleThis is an exciting opportunity to join TOA Global as a senior shift coordinator. In this role, you will oversee site operations, ensuring seamless execution of human experience, people management, events, health and safety, and site initiatives.You will lead a team of people leaders and support from different functions, fostering a supportive...
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Shift Supervisor
3 weeks ago
Cebu City, Central Visayas, Philippines Evolution Gaming Limited Full timeAs a Shift Supervisor, you will spend your working day mainly at your desk, interacting – in person and via phone and e-mail – with our Game Presenters, your main stakeholder, and management.The job will help you grow your organizational skills, as well as fast-paced decision making, thinking outside of the box, and looking for creative solutions to...
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Night Shift Supervision Expert
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeWe are looking for an exceptional Night Shift Supervision Expert to join our team at Neksjob. In this role, you will be responsible for overseeing and managing the implementation of short-term activities within our customer service team.About the Job DescriptionThe key responsibilities of this role include managing customer service operations, supervising...
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Operational Manager
6 days ago
Cebu City, Central Visayas, Philippines Evolution Gaming Limited Full timeJob DescriptionOverview:Evolution Gaming Limited seeks a highly skilled Shift Supervisor to oversee the day-to-day operations of our gaming venue. As a Shift Supervisor, you will play a crucial role in ensuring the smooth operation of our facility and delivering exceptional customer service.Main Responsibilities:Create internal rotation patterns, taking care...
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Operations Manager
3 days ago
Cebu City, Central Visayas, Philippines Wipro Digital Operations and Platforms Full timeKey ResponsibilitiesOperational Leadership: Oversee and manage multiple lines of business, ensuring seamless execution of delivery across one or more lines of business.Process Optimization: Develop, implement, and optimize client processes to improve productivity and service quality.Team Leadership: Lead, mentor, and develop a high-performing team, fostering...
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Shift Execution Leader
5 days ago
Cebu City, Central Visayas, Philippines MinebeaMitsumi Philippines Full timeWork with UsWe are MinebeaMitsumi Philippines, a leading manufacturer of precision components and industrial equipment. Our team is dedicated to delivering high-quality products and services, and we are seeking an experienced Operations Shift Leader to join our team.About the Role:Oversee daily operations, ensuring the effective execution of processes and...
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Shift Team Lead
6 days ago
Cebu City, Central Visayas, Philippines Robinsons Supermarket Corporation Full timeJob ProfileWe are seeking an experienced Shift Supervisor to support our store operations team. Key responsibilities include:Managing store inventory, controlling cash handling procedures, and performing administrative duties;Leading and guiding store staff, promoting excellent customer service, and fostering a positive work environment;Liaising with...
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Night Shift Supervisor
1 week ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for a Night Shift Supervisor to oversee the daily operations of our customer support center. This role will be responsible for ensuring that all customer inquiries are handled efficiently and effectively, while also providing exceptional customer service.**Responsibilities:**Leading a team of customer support...
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Operations Manager
18 hours ago
Cebu City, Central Visayas, Philippines Nabati Philippines Full timeAt Nabati Philippines, we seek a highly skilled Operations Supervisor to support our Finance Operations Manager in reducing operational costs, monitoring EDD compliance with operational policies, and ensuring the smooth progress of administrative works.The ideal candidate will possess a degree in Business Administration, Management, Finance, or a relevant...