Workforce Management Specialist

Job Summary:The Staffing Optimization Specialist plays a crucial role in ensuring the optimal allocation of workforce resources. This involves forecasting staffing needs, scheduling, and real-time management to guarantee operational efficiency.Daily ResponsibilitiesForecasting and Planning: Develop accurate workforce forecasts based on historical data,...

This is an onsite position at The Sanctum, North EDSA, Quezon City.Job Summary: The Workforce Manager is responsible for optimizing workforce operations, including forecasting staffing needs, scheduling and real-time management of workforce resources.What does a day in the life as a Workforce Manager look like?Develop and implement accurate workforce...

Neksjob is seeking a highly skilled Workforce Management Specialist to oversee the workforce management, accounts payable, and quality assurance functional teams. This role includes managing cost structures, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure successful delivery of contracts and service-level...

Hybrid Workforce SpecialistAbout the Job:We are urgently hiring for a Hybrid Workforce Specialist to support our client located in BGC.The successful candidate will be responsible for working with US and local teams to configure and test benefit administration systems.Key Responsibilities:Configure and test benefit administration systems.Develop and execute...

Job OverviewWe are seeking a highly skilled Workforce Optimization Specialist to join our team. In this role, you will be responsible for reviewing completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards.You will partner with Business Development, Operations, and Clients to develop new...

Risewave Consulting Inc. is seeking an exceptional Strategic Workforce Optimization Lead to join our team.About the Role:Develop and implement comprehensive workforce plans to meet business objectives and client SLAs.Oversee the development and implementation of efficient scheduling strategies to meet fluctuating call volumes and workload demands.Manage...

6-7 years BPO experience2-3 years Assistant Manager/ Lead Assistant Manager, workforce spaceKnowledgebale of erlang/ occ toolsPreferably with Insurance campaign backgroundPreferred - Work force tool ERLANG

Job Title: Associate Workforce Planning LeadThe role of an Associate Workforce Planning Lead is to develop and implement strategic plans for workforce management and capacity planning, driving business decisions with data-driven analytics and reporting. This position requires a deep understanding of workforce planning principles and the ability to adapt to...

OverviewWe are seeking a Resource Planning Specialist to support our Workforce Team in staffing initiatives from a resource planning perspective. This role is responsible for scheduling, tracking, and assisting in the execution of intraday staffing management, ensuring sufficient staffing levels meet overall performance goals.Key Responsibilities:Manage all...

**Job Overview**This role demands a strategic leader with a strong analytical background, capable of delivering insight.**Key Responsibilities**: Develop and maintain comprehensive workforce performance dashboards and reports, providing actionable insights to management.Analyze key performance indicators (KPIs) such as occupancy, adherence, service level,...