Workforce Management Director

Job Title: Director of Workforce DevelopmentAbout the OpportunityThis is an exciting opportunity for a seasoned professional to take on the role of Director of Workforce Development. As a key member of our leadership team, you will be responsible for driving workforce development initiatives and leading a team of experts in workforce management.Main...

Company OverviewJKILC is a forward-thinking organization that prides itself on its innovative approach to workforce management. As a Senior Workforce Management Director, you will be at the forefront of this movement, driving strategic decisions and overseeing the implementation of cutting-edge solutions.

As a Workforce Management Associate Director at JKILC, you will play a critical role in shaping the future of our organization. We are seeking a highly experienced professional who can bring their expertise in strategic planning, analytics, and leadership to drive business success.The ideal candidate will have a deep understanding of workforce management...

Job OverviewJKILC is seeking a seasoned professional to fill the role of Associate Director - Workforce Optimization. In this position, you will be responsible for planning, managing, and analyzing our workforce to drive business success.Key ResponsibilitiesDesign and implement optimized workforce plans that meet business needs.Analyze data to identify...

About This OpportunityWe are seeking an exceptional leader to join our team as Director of Workforce Planning and Analytics. In this role, you will be responsible for developing and implementing strategic workforce plans, driving business outcomes through data analysis, and building high-performing teams.Key RequirementsBachelor's or Master's degree in a...

Job Description">The Workforce Delivery Director will lead the workforce management function, ensuring the successful delivery of contracts and meeting service-level agreements (SLAs).">Main ResponsibilitiesLead the workforce management function, overseeing cost structures, sales efforts, operational efficiency, and strategic initiatives.Develop and...

Job Title: Associate Workforce Planning LeadThe role of an Associate Workforce Planning Lead is to develop and implement strategic plans for workforce management and capacity planning, driving business decisions with data-driven analytics and reporting. This position requires a deep understanding of workforce planning principles and the ability to adapt to...

Company Overview:JKILC is a leading organization that prides itself on delivering exceptional services. As a WFM Associate Manager, you will play a crucial role in shaping the company's initiatives and ensuring its workforce management team performs at its best.Key Responsibilities:Direct company initiatives and deliver metrics to ensure optimal...

We are seeking a highly experienced and data-driven Workforce Management Lead to oversee and optimize workforce planning, scheduling, and performance across our 24/7 voice and non-voice operations. This role demands a strategic leader with a strong analytical background, capable of delivering insight.RESPONSIBILITIES:• Strategic Workforce Planning &...

About JKILCWe are seeking a highly skilled Workforce Management Strategist to join our team. As an Associate Director, you will be responsible for leading the strategic planning and optimization of our workforce.ResponsibilitiesDevelop and implement strategic plans to manage and optimize our workforce.Collaborate with cross-functional teams to drive business...