Workforce Management Specialist

**Job Overview**This role demands a strategic leader with a strong analytical background, capable of delivering insight.**Key Responsibilities**: Develop and maintain comprehensive workforce performance dashboards and reports, providing actionable insights to management.Analyze key performance indicators (KPIs) such as occupancy, adherence, service level,...

Workforce Management (Associate Manager/Senior Manager/Associate Director)OVERALL PURPOSE:We are seeking a highly experienced and data-driven Workforce Management Lead to oversee and optimize workforce planning, scheduling, and performance across our 24/7 voice and non-voice operations. This role demands a strategic leader with a strong analytical...

Job Title: Workforce Management LeadAbout the JobWe are seeking an experienced Workforce Management Lead to oversee and optimize workforce planning, scheduling, and performance across our operations.Key Responsibilities:Develop and Implement Workforce Strategies:Develop and implement long-term and short-term workforce strategies to meet business objectives...

Job Summary">The Workforce Services Manager will oversee the workforce management function, encompassing cost structures, sales efforts, operational efficiency, and strategic initiatives to ensure successful contract delivery and service-level agreements (SLAs).">Main ResponsibilitiesManage workforce management cost structures and budgets to meet financial...

Hybrid Workforce SpecialistAbout the Job:We are urgently hiring for a Hybrid Workforce Specialist to support our client located in BGC.The successful candidate will be responsible for working with US and local teams to configure and test benefit administration systems.Key Responsibilities:Configure and test benefit administration systems.Develop and execute...

Job SummaryMKS Workforce Management Services Inc. is seeking an experienced Import Assistant to manage the import and export process, coordinate with logistics teams, and ensure compliance with import-export laws and regulations.About the RoleThe successful candidate will have the following responsibilities:Manage Import/Export Process: Manage the...

Job DescriptionMKS Workforce Management Services Inc. is seeking an experienced Import Assistant to join our team. The successful candidate will be responsible for managing the import and export process, coordinating with suppliers, freight forwarders, customs brokers, and other relevant parties to ensure timely and accurate delivery of goods.Main...

Role DescriptionMKS Workforce Management Services Inc. is seeking an experienced Import Assistant to manage the import and export process, coordinate with logistics teams, and ensure compliance with import-export laws and regulations.About the PositionThe successful candidate will have the following key duties:Import/Export Operations: Manage the...

JOB REQUIREMENTS:*Bachelors Degree holder*Has at least 6 years of working experience in a leadership role*Has at least 10 years of working experience in Workforce Management.*Amenable to work on site.*Can start as soon as possible is an advantageJOB RESPONSIBILITIES:*Oversight of the Workforce Management budget and cost structure*Assist the Command Center...

About the RoleIn this challenging and rewarding position, you will have the opportunity to make a real impact on the success of our Workforce Management division. As a Leadership Workforce Manager, you will be responsible for overseeing the budget and cost structure of the division, as well as supporting the sales process by creating quotations, sales...