Metacom Support Specialist
3 days ago
The salary for this position is highly competitive, reflecting the importance of our customer-facing roles.
Job Description
This role involves working closely with customers to resolve issues efficiently and effectively. As a Customer Service Representative at Metacom, you will utilize your strong communication skills to build trust and rapport with customers, ensuring their satisfaction and loyalty.
Required Skills and Qualifications
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Pasig, National Capital Region, Philippines Metacom Full timeCompany OverviewAt Metacom, we strive to provide top-notch healthcare services to our patients. As a registered nurse, you will play a crucial role in achieving this goal.
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Phone Support Agent
1 day ago
Pasig, National Capital Region, Philippines Metacom Full timeWe are seeking a highly motivated and organized Phone Support Agent to join our team at Metacom. As a Phone Support Agent, you will be responsible for providing exceptional customer service to clients via phone, email, or chat.Responsibilities:Manage inbound and outbound phone activity from multiple accounts and end users for insurance verificationProvide...
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Insurance Inquiry Specialist
2 days ago
Pasig, National Capital Region, Philippines Metacom Full timeMetacom is looking for an experienced Insurance Inquiry Specialist to handle customer inquiries and provide support via phone. As an Insurance Inquiry Specialist, you will be responsible for providing accurate and timely information to customers regarding their insurance policies and claims.Job Description:Manage inbound and outbound phone activity from...
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Sales and Support Liaison
15 hours ago
Pasig, National Capital Region, Philippines Metacom Full time**Metacom Overview**At Metacom, we pride ourselves on our commitment to customer satisfaction. We believe that every interaction with our clients is an opportunity to showcase our expertise and build long-lasting relationships.**Job Summary:**We are currently seeking a skilled CSR Sales Representative to join our team. In this role, you will be responsible...
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Healthcare Support Professional
1 week ago
Pasig, National Capital Region, Philippines Metacom Full timeAbout MetacomMetacom is a leading healthcare provider dedicated to delivering exceptional patient-focused service.Job DescriptionWe are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing a positive impression of our organization by...
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Pasig, National Capital Region, Philippines Metacom Full timeAbout the RoleWe are seeking a skilled Healthcare Support Coordinator for Patient Experience to join our team at Metacom. As a key member of our healthcare support team, you will play a vital role in providing exceptional patient service and ensuring seamless communication between patients and healthcare providers.Key Responsibilities:Schedule appointments...
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Specialist Healthcare
1 day ago
Pasig, National Capital Region, Philippines Metacom Full timeJob OverviewWe are seeking a skilled Healthcare Specialist to join our team at Metacom. In this role, you will play a crucial part in improving customer retention by providing tailored solutions and services that meet the evolving needs of our clients.Main Responsibilities:Client Engagement: Establish strong relationships with clients through regular...
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Financial Technology Specialist
2 days ago
Pasig, National Capital Region, Philippines Metacom Full timeJob SummaryWe are seeking a highly skilled Financial Technology Specialist to join our team at Metacom.About the RoleThe successful candidate will have at least one year of experience in financial BPO, with a strong background in fraud handling and investigation. They will be responsible for managing international accounts and providing exceptional...
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Customer Support Associate
19 hours ago
Pasig, National Capital Region, Philippines Metacom Full timeAt Metacom, we are seeking a Customer Support Associate to join our team.The ideal candidate will have excellent communication skills and the ability to work under close supervision.This role involves responding to customer inquiries, resolving issues, and providing basic resolution tools regarding collection transactions.We are looking for someone who is...
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IT Support Specialist
6 days ago
Pasig, National Capital Region, Philippines Metacom Careers Full timeJob DescriptionWe are seeking a highly skilled IT Staff member to join our team at Metacom Careers. As an IT Staff, you will be responsible for gathering customer information, evaluating symptoms, and diagnosing technical issues with internet connectivity, email clients, IPTV, VOIP, and more.Key Responsibilities:Evaluate customer information to determine the...
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Phone Support Representative
12 hours ago
Pasig, National Capital Region, Philippines Metacom Full timeKey Responsibilities:Customer Communication: Responds to customer inquiries via phone or messaging platforms.Issue Resolution: Works to resolve customer complaints and concerns.Knowledge Acquisition: Acquires job skills and knowledge of business tools and processes.Mandatory Skills:Excellent Communication Skills: Ability to communicate effectively with...
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Technical Assistance Specialist
12 hours ago
Pasig, National Capital Region, Philippines Metacom Full time**Job Purpose:**We are seeking a highly motivated CSR Sales Representative to join our team at Metacom. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication, issue resolution, and support.**Key Tasks:**Respond to customer inquiries and provide timely support via...
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Hospitality Guest Services Specialist
7 days ago
Pasig, National Capital Region, Philippines Metacom Full timeJoin Our TeamWe are seeking a talented Hospitality Guest Services Specialist to join our team at Metacom. In this role, you will be responsible for delivering exceptional guest experiences through prompt and efficient service.Key Responsibilities:Answer telephone calls and respond to guest inquiries in a polite and professional manner.Schedule appointments...
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Customer Service Advocate
19 hours ago
Pasig, National Capital Region, Philippines Metacom Full time**About Metacom**At Metacom, we strive to deliver exceptional customer experiences. Our team is dedicated to providing timely assistance to our clients.**Job Description:**Manage computer and online resources to respond to customer inquiries in a prompt and professional manner.Communicate with customers via phone or written correspondence to address their...
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Metacom Collections Specialist
15 hours ago
Pasig, National Capital Region, Philippines Metacom Full timeJob Description:Responds to Inquiries: The Customer Service Representative responds to customer inquiries in a timely and professional manner.Resolves Issues: The representative works to resolve customer complaints and concerns, utilizing their developing knowledge of company policies and procedures.Provides Resolution Tools: The representative educates...
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Business Operations Specialist
4 days ago
Pasig, National Capital Region, Philippines Metacom Full timeAbout Metacom:We are a dynamic organization dedicated to delivering exceptional service and support to our customers.Job Summary:We are seeking an experienced and detail-oriented individual to join our team as a Customer Service Representative.Key Responsibilities:Process customer payments in a timely and efficient mannerAnalyze and research payment denials...
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Payment and Billing Expert
3 days ago
Pasig, National Capital Region, Philippines Metacom Full timeAbout Us:Metacom is a leading provider of innovative solutions and services to the healthcare industry.Job Overview:This role involves providing exceptional customer service and support to our clients, while also ensuring that all billing and payment processes are accurate and efficient.Responsibilities:Manage customer complaints and resolve issues promptly...
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Internet Connectivity Expert
6 days ago
Pasig, National Capital Region, Philippines Metacom Careers Full timeCompany OverviewMetacom Careers is a leading company in the technology industry. We are committed to providing exceptional service and support to our customers. As an IT Staff member, you will play a critical role in ensuring that our customers receive the best possible service.Key Performance Indicators (KPIs):Resolve technical issues in a timely and...
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Destination Expert
14 hours ago
Pasig, National Capital Region, Philippines Metacom Full timeAbout the RoleWe're seeking an experienced Customer Service Representative to join our Metacom team. As a Hotel Reservations Account CSR One Day Process expert, you'll be responsible for providing top-notch support to our clients, guiding them through the process of booking their dream vacations.### Your Key Responsibilities Will Include:* Providing expert...
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Hotel Front Desk Coordinator
1 week ago
Pasig, National Capital Region, Philippines Metacom Full timeAbout This RoleWe are looking for a skilled Hotel Front Desk Coordinator to join our team at Metacom. In this role, you will be responsible for handling guest inquiries, scheduling appointments, and ensuring seamless interactions between guests and our staff.Key Responsibilities:Respond promptly to guest calls and emails, addressing their inquiries and...