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Healthcare Support Professional

1 week ago

Pasig, National Capital Region, Philippines Metacom Full time
About Metacom

Metacom is a leading healthcare provider dedicated to delivering exceptional patient-focused service.

Job Description

We are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing a positive impression of our organization by offering top-notch customer service.

Key Responsibilities:
  • Schedule appointments accurately and review details with callers, ensuring seamless communication.
  • Inform callers about necessary items to bring to their appointments, including insurance cards, medications, and verification of income (if applicable).
  • Answer questions and provide information as requested, promoting patient satisfaction and a positive experience.

Benefits and Opportunities:

  • Contribute to a dynamic and supportive team environment.
  • Develop valuable skills in customer service, time management, and communication.
  • Opportunities for growth and professional development within the organization.