Multi-Faceted Sales Professional

1 week ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱300,000 - ₱400,000
Sales and Customer Service Representative Role

We're seeking a seasoned Sales and Customer Service professional to join our team. As a key member, you'll be responsible for delivering exceptional customer experiences and driving sales growth.

This is an exciting opportunity for those who thrive in fast-paced environments and enjoy juggling multiple priorities. You'll be the go-to support for inbound and outbound queries, product explanation, sales conversion, CRM accuracy, and post-sale assistance.

  • Answer inbound calls/emails with confidence and clarity across a multi-product portfolio
  • Explain complex product features and exclusions in a way that's human, not robotic
  • Qualify prospects and guide them from enquiry to purchase
  • Follow up warm leads to convert opportunities into sales
  • Manage post-sale support such as policy activation, document submission, and amendments
Admin, Tech & Process Backbone

You'll play a vital role in ensuring seamless internal workflows by:

  • Logging customer data and sales activity accurately in CRM and internal systems
  • Monitoring and reporting on recurring questions or process gaps — suggesting improvements proactively
  • Supporting internal teams by triaging queries to the right departments
  • Helping maintain documentation clean, current, and compliant
  • Initiating proactive measures during downtime to assist with overflow admin tasks or team support duties
Key Qualifications
  • 3–5+ years experience in a customer-facing, sales-driven role, ideally in insurance, finance, or professional services
  • Proven ability to close sales and manage customer journeys from enquiry to resolution
  • Strong written and verbal communication skills in German and English
  • Confident, clear, and structured communicator with a high level of product understanding
  • Meticulous attention to detail with strong data and admin skills
  • Comfortable with CRM platforms, multichannel communication tools, and remote work software
  • Self-starter with excellent time management, able to work with minimal supervision
  • Ability to prioritise, multitask, and maintain professionalism under pressure
Why Work with Us?

We offer more than just a job – we provide a supportive and rewarding career experience. Here are some benefits you can expect:

  • Work from home
  • Monday to Friday 3:00PM – 12:00AM PHT (adjustments will be made for daylight saving time)
  • Opportunities to work with leading companies in Australia and beyond
  • Comprehensive HMO and government-mandated benefits
  • Training programmes for career development
  • Engaging company outings, team activities, and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success

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