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Communication Specialist

1 week ago

Quezon City, National Capital Region, Philippines Caldwell Communications Full time

Career Opportunities at Caldwell Communications

We are a dynamic and growing company that values innovation, collaboration, and customer satisfaction. Our team is passionate about delivering exceptional results and building long-term relationships with our clients.

Job Description

The Customer Service Representative will be responsible for providing top-notch service to our clients, including answering phone calls, responding to emails, and assisting customers with their inquiries. This role requires excellent communication skills, a positive attitude, and a strong commitment to customer satisfaction.

Key Skills and Qualifications

  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; college degree preferred
  • BPO experience a plus but not necessary
  • Ability to work onsite and within 25km to 35km radius

Benefits and Perks

  • Competitive salary
  • 13th month pay
  • HMO with 3 free beneficiaries on day one
  • 20% maternity/paternity leave
  • Rapid career growth opportunities for top performers
  • Retirement/life insurance for qualified staff
  • Work-life balance processes and programs