Communication Expert

5 days ago


Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

Job Description

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We are seeking a talented Help Desk Support Specialist to join our team at Gratitude Philippines. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer support and resolving technical issues.

Key Responsibilities

  • To respond to customer inquiries and resolve technical issues.
  • To troubleshoot and repair hardware and software problems.
  • To collaborate with internal teams to ensure seamless customer experiences.

Requirements

  • Bachelor's degree or equivalent in any field.
  • At least 6 months of experience in customer-facing roles (BPO experience preferred).
  • Excellent English communication skills.
  • Strong analytical and problem-solving skills.
  • Familiarity with Microsoft Office applications.

What We Offer

  • A competitive salary package: ₱18,000 basic pay + ₱4,000 premium allowance + ₱1,000 flex fund allowance.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • Opportunities for career growth and advancement.


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