Communication Expert
5 days ago
Job Description
">We are seeking a talented Help Desk Support Specialist to join our team at Gratitude Philippines. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer support and resolving technical issues.
Key Responsibilities
- To respond to customer inquiries and resolve technical issues.
- To troubleshoot and repair hardware and software problems.
- To collaborate with internal teams to ensure seamless customer experiences.
Requirements
- Bachelor's degree or equivalent in any field.
- At least 6 months of experience in customer-facing roles (BPO experience preferred).
- Excellent English communication skills.
- Strong analytical and problem-solving skills.
- Familiarity with Microsoft Office applications.
What We Offer
- A competitive salary package: ₱18,000 basic pay + ₱4,000 premium allowance + ₱1,000 flex fund allowance.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
- Opportunities for career growth and advancement.
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