System Maintenance Specialist

24 hours ago

Cabuyao, Calabarzon, Philippines beBeeFireAlarm Full time ₱15,000 - ₱20,000

The Fire Alarm System Expert role is a critical position requiring exceptional technical expertise in fire alarm systems.

Key Responsibilities:
  • Answer and manage incoming service calls to provide timely resolutions.
  • Respond to off-hours answering service inquiries, ensuring prompt communication with customers.
  • Schedule service appointments and dispatch technicians to meet customer needs.
  • Communicate effectively with customers via email and phone, addressing concerns and service needs.
  • Provide timely notifications and updates to customers regarding their service requirements.
  • Assess fire alarm system issues remotely, determining appropriate action to resolve problems efficiently.
  • Maintain accurate service records and ensure compliance with industry standards.

This includes:

  • Providing expert-level guidance on fire alarm system maintenance and repair.
  • Coordinating with customers to schedule and complete service appointments.
  • Managing inventory and supplies related to fire alarm systems.
  • Collaborating with cross-functional teams to resolve complex issues.

About the Role:

This Fire Alarm System Expert role offers an exciting opportunity for individuals who are passionate about delivering exceptional service and technical expertise. If you have a strong background in fire alarm systems and excellent communication skills, this could be the perfect fit for you.

We're looking for someone who can:

  • Stay up-to-date on industry developments and best practices.
  • Develop and maintain strong relationships with customers and colleagues.
  • Work independently and as part of a team to achieve goals.

What You'll Need:

  • 5+ years of experience in fire alarm systems or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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