Comprehensive Healthcare Support Specialist

2 days ago

Mandaue City, Central Visayas, Philippines beBeeAdministrative Full time $70,000 - $85,000
About the Role

This is an exciting opportunity to work in a dynamic, patient-focused practice as an Executive / Medical Administrative Assistant.


Job Description

The successful candidate will provide administrative support to executive leadership and assist with medical office tasks, ensuring seamless execution of priorities and smooth workflow. They will also be responsible for preparing documents, reports, and correspondence, as well as extracting, inputting, and managing data/KPIs for executive review.


Responsibilities
  • Administrative Support:
    • Provide comprehensive administrative support to executive leadership.
    • Prepare high-quality documents, reports, and correspondence.
    • Assist with scheduling, email management, and task tracking.
  • Medical Administrative Support:
    • Verify patient insurance coverage and obtain pre-authorizations for procedures.
    • Maintain accurate and up-to-date patient files with insurance and clinical information.
    • Track the status of insurance claims and resolve issues with providers.
    • Respond to patient inquiries and FAQs.
    • Send appointment reminders and assist with scheduling support tasks.
    • Prepare and process reports, ensuring accuracy of records.

Requirements
  • Strong background in executive or medical administration, preferably in healthcare or physical therapy.
  • Excellent organizational skills and attention to detail.
  • Superb verbal and written communication skills.
  • Proficiency in key platforms, including EMR/Billing, Payroll, CRM, Data/Reporting, and Insurance portals.
  • Able to manage multiple priorities, work independently, and meet deadlines.

Benefits
  • Competitive salary commensurate with experience.
  • Ongoing professional development and growth opportunities.
  • Dynamic and supportive team environment.

About Our Team

We are dedicated to delivering excellent outcomes, exceptional patient experiences, and meaningful employee satisfaction. Our core values include Responsibility, Communication, Team Player, Professionalism, Positivity, and Integrity.

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