Business Relationship Manager

2 days ago

Cavite City, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱720,000 - ₱960,000
Job Title

The primary function of this role is to guarantee customer satisfaction and long-term success through effective relationship management.

This involves leveraging Magic's services to optimize business operations and help companies achieve their goals.

Responsibilities
  • Foster strong relationships with clients and internal teams, ensuring client needs are met and their expectations exceeded;
  • Analyze customer data and performance metrics to identify opportunities for growth and improvement;
  • Oversee the onboarding process for new customers, providing comprehensive support and guidance throughout the integration process;
  • Serve as the voice of the customer within the organization, advocating for their needs and preferences;
  • Cultivate a deep understanding of customer feedback and collaborate with cross-functional teams to implement changes and improvements;
Requirements
  • Proven track record of success in account management, relationship building, or customer success within the B2B sector;
  • Adept at developing and maintaining strong relationships with US-based B2B clients, preferably in business consultancy or recruitment and staffing industries;
  • Proficiency in CRM software (e.g., HubSpot) to manage customer interactions and drive business outcomes;
  • Exceptional interpersonal and communication skills that build trust and create memorable client experiences;
Benefits
  • Fully remote work environment with flexible scheduling;
  • Competitive compensation package and benefits;
About the Role

This is an exceptional opportunity for a highly motivated and results-driven professional to make a meaningful impact in customer success.

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