
Transformative IT Specialist
6 days ago
IT Transformation Professional
Job Description:- Drive the transformation and optimization of IT services and processes.
- Design and implement best-in-class processes.
- Support the adoption of service separation initiatives.
- Integrate new technologies.
- Ensure continuous improvement across IT operations.
- Minimum of five (5) years of Contact/Call Center/BPO experience.
- General affinity for IT related topics with a strong desire to learn and ability to adapt quickly to change.
- Proven experience in IT process improvement, change management, or related roles.
- Strong collaboration, communication, and stakeholder engagement skills.
- Experience in IT service transformation roadmaps and associated project plans.
- Ability to analyze data and report on process performance.
- Service Now experience is an advantage.
- A challenging and dynamic work environment.
- Opportunities for growth and professional development.
- A competitive compensation package.
Submit your application through our online portal.
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