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Customer Service Representative On Demand Delivery Specialist

1 month ago

Quezon City, National Capital Region, Philippines Neksjob Full time
About Neksjob

Neksjob is a dynamic company that values exceptional customer service and timely delivery of on-demand orders. Our team strives to provide the best possible experience for our clients, ensuring their satisfaction and loyalty.

Job Description

We are seeking an experienced Customer Service Representative to join our team as an On Demand Delivery Specialist. In this role, you will be responsible for handling inbound calls from customers regarding their on-demand delivery orders.

  • Providing clear and concise information about our services, including delivery areas, estimated delivery times, and applicable fees;
  • Resolving customer issues efficiently and effectively, striving for first-call resolution whenever possible;
  • Assisting customers with placing orders, modifying existing orders, and tracking order progress.
Requirements and Qualifications

To succeed in this role, you should have excellent communication skills, a strong ability to resolve customer complaints, and a solid understanding of our services and operations.

Benefits

As a valued member of our team, you can expect a competitive salary range of $40,000 - $60,000 per year, depending on your experience and qualifications. Additionally, you will receive comprehensive training, opportunities for professional growth, and a supportive work environment.

How We Work

We prioritize teamwork, collaboration, and open communication. As a Customer Service Representative On Demand Delivery Specialist at Neksjob, you will have the opportunity to develop your skills and knowledge, work with a talented team, and contribute to our success.