Lead Gen and Customer Support Training Expert

Training and Support Specialist OpportunityWe are seeking a highly skilled professional to lead our new hire training programs, enabling operational excellence through continuous learning and development.Key Responsibilities:Conduct comprehensive new hire orientation, process, and product training, guiding employees through onboarding, skill enhancement, and...

Job OverviewThe Training and Support Specialist plays a pivotal role in leading new hire training programs, fostering operational excellence through continuous learning and development. This position requires collaboration with cross-functional teams to implement continuous improvement initiatives that enhance team productivity and elevate the client...

Community Support RoleSophos is a global leader in cybersecurity solutions.The company acquired Secureworks and has redefined the industry with innovative services, technologies, and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. The complete portfolio includes endpoint,...

Join to apply for the Training Lead role at Conifer Health SolutionsDesigns, implements, and manages comprehensive training programs to enhance employee performance and support organizational goals. Conducts training needs assessments, develops engaging training materials, and measures program effectiveness to ensure continuous improvement. Leads and mentors...

Position Summary:Designs, implements, and manages comprehensive training programs to enhance employee performance and support organizational goals. Conducts training needs assessments, develops engaging training materials, and measures program effectiveness to ensure continuous improvement. Leads and mentors a team of tr...

About the RoleWe are seeking a Customer Support Specialist to join our team. The ideal candidate will be responsible for providing critical, timely support for our customers around the world.Key Responsibilities:Act as the first point of contact for customer queries via chat, email and phoneResolve support tickets from initiation to resolutionEscalate issues...

Customer Service Expert OpportunityWe are seeking a skilled Customer Service Expert to provide exceptional service to our clients.The ideal candidate will have proven experience in customer service, preferably in a call center setting, with strong oral and written communication skills.Key Responsibilities:Deliver high-quality customer service via various...

Job Title: Technical Expert - Customer Support and Digital ServicesThis role requires a high level of technical expertise in troubleshooting, domain specialization, and case mentoring for other team members.Key Responsibilities:Serve as the highest-level product critical issue point before cases move to senior specialists and product/technology teams.Conduct...

Qualifications:Minimum of 8 years of hands-on experience in a large-scale Network Operations environment (managing 1,000+ devices), with a Level 2 NOC Engineer role or higher.Deep technical expertise in managing and supporting enterprise-grade security and networking devices:CheckPoint Firewalls – Advanced rule base management, NAT, URL filtering, IPS, and...

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionDeliver technical and customer service trainingRun pop-up reinforcements for SVs/CFS i.e. BITES ExpressManage toolkits and job aids i.e....