
Medical Wound Care Specialist
1 day ago
The Role:
We are seeking a skilled medical professional with expertise in wound care to manage patient wound care records, verify insurance eligibility, and coordinate the supply of essential medical materials.
Key Responsibilities:- Manage records progress for wound care intake
- Pull reports and documents for patients who are at home with wounds at time of review
- Communicate with the payer team to determine which patients have insurance eligibility
- Assess which wounds are eligible for supplies under Medicare medical necessity guidelines
- Store and effectively organize records of clinical details, dispensing orders, and documents
- Enter patient, wound, and dressing data into wound orders and onto spreadsheets
- Add product specifics to spreadsheets, support product verification steps to prepare orders including sizes, quantities, preferred brands
- Validate medical necessity for existing orders, document changes accurately
- Communicate via email and phone with staff at homes, clarifications on clinical questions or timeline on order signatures required for delivery date
- Collaborate with the clinical review team in other service lines may be required
- Track communication and findings within the company system
- Provide support for tracking systems, IT, and spreadsheet tools for chart reviews and order preparation
- Support streamlining communication and workflow with resources available
- Maintain working knowledge and tracking of product billing and reimbursement data
- Conduct research on comparable products and their pricing
Requirements:
- 2+ years of clinical wound care experience preferred
- Diploma/ Degree in Nursing, Medicine or related field
- Excellent English communication skills, both verbal and written
- Ability to work in a fast-paced environment
- Strong critical thinking and customer service skills
- Knowledge of eligibility, Medicare and product guidelines for education sessions i.e., Noridian LCD
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