Dedicated Customer Support Specialist

1 week ago

Barcelona, Philippines beBeeCustomer Full time ₱1,350 - ₱1,750
Customer Service Role

This is an excellent opportunity to support a range of customer service initiatives for well-known clients. As a Remote Customer Service Agent, you will assist customers with inquiries and provide excellent service.

The position offers the chance to contribute to high-impact projects with world-class brands. Strong proficiency in English is required. Candidates must have prior call center experience and reside within 80 km of the office.

You'll need the following to be considered:

  • A high-speed internet connection
  • An appropriate, quiet work environment
  • High language proficiency in English
  • Work-from-home experience
Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.
Qualifications
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work-from-home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
Benefits and Culture

At our organization, compensation and benefits are designed to be competitive and to grow with you. We offer a variety of benefits and incentives to support and reward our team members. The company emphasizes a diverse and inclusive workplace and provides reasonable accommodations as required by law.

Requirements
  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

  • Dedicated Customer Support Specialist

    1 week ago

    Barcelona, Philippines beBeeTechnical Full time $45,000 - $60,000

    Job Title: Customer Support AssociateWe are seeking a highly skilled and dedicated Customer Support Associate to provide exceptional customer service and technical support for our growing client base.The ideal candidate will be comfortable working in a fast-paced environment, responding to multiple inquiries simultaneously, and providing clear and concise...

  • Customer Support Specialists

    1 week ago

    Barcelona, Philippines beBeeSupport Full time ₱2,500 - ₱4,000

    Customer Support Position OverviewThis is an exciting opportunity for a skilled and dedicated individual to join our team as a Customer Support Specialist.The successful candidate will be responsible for providing exceptional service and support to customers via various channels, including email, phone, live chat, and social media.

  • Customer Support Specialist

    1 week ago

    Barcelona, Philippines beBeeLogistics Full time ₱25,000 - ₱32,000

    As a dedicated and proactive customer support specialist, you will be the primary point of contact between our clients and logistics operations.

  • Dedicated Technical Support Specialist

    1 week ago

    Barcelona, Philippines beBeeTechnical Full time ₱1,800 - ₱3,000

    Job OverviewWe are looking for a dedicated technical support professional to join our team.ResponsibilitiesProvide hands-on technical troubleshooting, feature explanation, and best practice guidance for our product.Work in a fast-paced environment providing support to customers, partners, and colleagues.A successful candidate will operate efficiently in this...

  • Remote Customer Support Specialist

    1 week ago

    Barcelona, Philippines beBeeCustomerSupport Full time ₱2,436,000 - ₱3,282,000

    About This Role:We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Specialist.Your Key Responsibilities:Respond to customers via chat, email, or phone in a professional and friendly mannerHandle inquiries related to product information, order tracking, returns, and account concernsUtilize Gorgias and Shopify...

  • Dedicated Customer Service Advocate

    1 week ago

    Barcelona, Philippines beBeeCustomerSupport Full time ₱200,000 - ₱300,000

    Remote Customer Support RoleWe are seeking a dedicated and enthusiastic customer support professional to join our remote team. As a customer service representative, you will provide exceptional support to our clients via phone, email, and chat.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner.Troubleshoot and resolve customer...

  • Customer Support Specialist

    1 week ago

    Barcelona, Philippines beBeecustomer Full time ₱250,000 - ₱350,000

    Job Title: Customer Support SpecialistWe are seeking a skilled and friendly customer support specialist to join our team. As a remote worker, you will be responsible for providing exceptional customer service via phone and email.

  • Customer Support Specialist

    1 week ago

    Barcelona, Philippines beBeeCustomer Full time ₱50,000 - ₱90,000

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and motivated customer support specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email,...

  • Dedicated Support Professional

    1 week ago

    Barcelona, Philippines beBeeAdministrative Full time ₱4,500,000 - ₱6,000,000

    Job OverviewAs a dedicated and proactive support professional, you will provide comprehensive assistance to senior leaders in the Asia-Pacific region.The ideal candidate has experience supporting executive-level professionals, with strong organizational, communication, and problem-solving skills.Key Responsibilities:Manage calendars, meetings across time...

  • Bilingual Customer Support Specialist

    1 week ago

    Barcelona, Philippines beBeeCommunications Full time ₱2,400 - ₱3,600

    Customer Service Representative OpportunityWe are seeking exceptional customer service professionals to provide bilingual support in English and Spanish. The ideal candidate will possess excellent communication skills, be highly motivated, and dedicated.Key Responsibilities:Handle inbound and outbound calls in both languages.Translate and communicate clearly...