Chief Operating Officer

2 days ago


Pasig, National Capital Region, Philippines MiraMed Philippines Full time
About MiraMed Philippines

We are seeking a highly skilled Chief Operating Officer to lead our BPO services and drive business growth. This leadership role will ensure the highest standards of service delivery, operational efficiency, and client satisfaction.

Key Responsibilities
  • Lead and manage day-to-day operations of BPO services across multiple client accounts.
  • Develop and implement strategies to improve operational effectiveness, reduce costs, and increase overall performance.
  • Monitor operational KPIs to ensure performance targets are met.
Qualifications
  • Minimum 7-10 years of experience in BPO operations or a related industry.
  • At least 5 years of leadership experience, preferably in managing large-scale teams and operations.
  • Proven experience managing client relationships and leading cross-functional teams.


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