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Sales and Customer Support Professional

2 weeks ago

Manila, National Capital Region, Philippines Private Advertiser Full time

About the Role:

We are seeking a highly motivated sales and customer support professional to join our team at Private Advertiser. As a representative of our company, you will be responsible for providing exceptional customer service to our Hokkien-speaking clients, addressing their inquiries and concerns promptly and professionally.

Main Responsibilities:
  • Client Relationship Building: Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Property Information: Assist clients with property inquiries, providing accurate and detailed information.
  • Scheduling and Coordination: Schedule property viewings and appointments with clients.
  • Follow-up and Resolution: Ensure client satisfaction by following up on their progress and addressing any further needs.
  • Record Maintenance: Maintain accurate records of client interactions and transactions.

Essential Qualifications:

  • Fluency in Hokkien is required (both spoken and written).
  • Strong customer service skills and a passion for helping others.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management skills.
  • Proficiency in basic computer applications.
  • A positive attitude and a willingness to learn.
  • Mandarin language skills are a significant bonus, but not required.
  • No prior real estate sales experience is required.
  • Prior customer service experience dealing with Hokkien-speaking clients is required.