Customer Acquisition Specialist
1 week ago
About Our Mission
At WindshieldHUB, we're dedicated to delivering fast, easy, and convenient windshield repair and replacement services to customers across the U.S. Our goal is to provide top-tier service, expert technicians, and a seamless booking experience.
About The Role
As a Customer Acquisition Specialist, you'll be responsible for converting inbound inquiries into bookings by providing expert service recommendations and addressing customer questions and objections. We need strong closers who can provide outstanding customer service and drive business results.
Key Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat
- Convert leads into bookings by providing expert service recommendations
- Confidently close sales, addressing customer questions and objections
- Assist customers in selecting the best services based on their needs and location
- Maintain accurate records of customer interactions and transactions
- Work collaboratively with internal teams to ensure smooth service fulfillment
- Follow up with potential customers to maximize conversions
What We're Looking For:
- 2+ years of proven sales experience with a track record of meeting/exceeding sales goals
- Strong closing skills and the ability to turn inbound inquiries into bookings
- Experience in customer service and inbound sales (B2C preferred)
- Excellent communication skills in English – persuasive, clear, and professional
- Ability to handle objections, problem-solve, and build customer trust
- Familiarity with CRM systems and sales tracking tools is a plus
Why Join Us?
- Base salary + uncapped commission
- Inbound sales only – No cold calling, just closing warm leads
- Remote work opportunities with a dynamic team
- Career growth opportunities in sales and customer success
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