Learning and Growth Lead

1 day ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

Overview of the Role:

TASQ Staffing Solutions is seeking a highly skilled Learning and Growth Lead to join our team. This individual will play a vital role in managing a team of trainers and content developers/writers, ensuring that our clients receive top-notch training services.

Job Responsibilities:

  • Training Needs Assessment: The successful candidate will be responsible for analyzing performance trends and identifying areas where training interventions are needed. They will design, develop, and assess training curricula, content, and learning materials to meet the needs of our clients.
  • Reporting and Data Analysis: The Learning and Growth Lead will generate, review, and distribute training reports to Operation Leads and Clients. They will also maintain accurate records of training data and assist with team-specific reporting activities.

Requirements and Qualifications:

  • A minimum of 7 years of experience in Training and Development
  • A minimum of 2 years of experience in the Contact Center or BPO industry
  • A minimum of 5 years of leadership experience
  • Excellent presentation skills and the ability to implement end-to-end training needs analysis
  • Knowledge of Adult Learning Theory and the ability to analyze performance trends

What We Offer:

  • A competitive salary of $90,000 - $110,000 per annum, depending on experience
  • The opportunity to work with a dynamic team and contribute to the growth of TASQ Staffing Solutions
  • A mid-shift schedule with weekends off

About TASQ Staffing Solutions:

We are a leading provider of staffing solutions, committed to delivering exceptional service to our clients. Our team is passionate about helping individuals grow and succeed in their careers.



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