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Process Excellence Lead

1 week ago

Manila, National Capital Region, Philippines Globe Telecom Full time
Key Responsibilities

The successful candidate will be responsible for:

  • Eliciting, translating, validating, communicating, negotiating, and managing requirements.
  • Scoping a project/program to meet business needs.
  • Identifying, defining, communicating, and negotiating for solutions (technical, business process/procedural, etc.) that will maximize the value delivered by an organization or business unit to its stakeholders.
  • Acting as a communication conduit between the stakeholders and the project/program team.
  • Assisting in writing user acceptance tests/cases, and liaising between testing resources and stakeholders.
  • Identifying and modeling processes, data, and business rules.
  • Documenting business requirements, user stories, and process flows.
  • Conducting thorough analysis of business processes, market trends, and user needs to identify opportunities for product enhancements.

Required Skills and Qualifications:

  • Previous experience in business analysis, product management, or related roles.
  • Experience working in software development projects with a focus on user-centric design.
  • Familiarity with industries such as technology, e-commerce, or finance.
  • Bachelor's degree in business administration, computer science, or a related field.
  • 3+ years of experience in business analysis or product management roles.
  • Proficiency in relevant software tools and methodologies.