
Risk Management Specialist
2 days ago
The Compliance and Risk Management Expert will demonstrate a thorough understanding of our organization's culture and competitive environment.
In this role, you will be responsible for maintaining ongoing oversight over compliance with regulatory, legislative, contractual, and risk management requirements and reporting. This includes staying up-to-date with changes in regulatory and legislative requirements, analyzing their impact on risk exposure, and ensuring that compliance-related activities are coordinated.
Key responsibilities include:
- Maintaining ongoing oversight over compliance with regulatory, legislative, contractual, and risk management requirements and reporting;
- Assisting with the development and maintenance of compliance processes and checklists in different regions;
- Researching and analyzing changes in regulatory and legislative requirements;
- Providing support to various departments and business units by participating on working committees and test groups as required;
- Maintaining regular communication and contact with other sites and monitoring and reporting on performance;
We are looking for someone who has:
- A university degree and 5 years' relevant experience;
- Experience with compliance and/or risk management/audit;
- Strong communication and presentation skills;
- Knowledge of HIPAA, compliance reporting, such as ROC and SOC;
About Our Organization: We are a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. We are an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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