
Tech Lead
2 days ago
We're looking for a seasoned Technical Account Manager to own the full lifecycle of client campaigns, from decoding briefs into live deals to mastering every layer of the tech stack. You'll bring deep expertise in leading SSPs and DSPs, combined with a big-picture understanding of the programmatic ecosystem.
Key Responsibilities- Deal Setup & Audience Build
- Build audience segments based on client specifications
- Generate and name deal IDs automatically
- Curate inventory packages aligned to target segments
- Technical Configuration & QA
- Implement and verify ad tags, pixels, and tracking URLs
- Execute campaign checklists and secure internal sign-off
- Platform Deployment & Troubleshooting (SSP/DSP)
- Configure, test, and troubleshoot SSP integrations and inventory feeds
- Deploy deals into DSP seats and monitor for setup errors
- Troubleshoot integration issues across DSPs and SSPs
- Performance Monitoring & Optimization
- Monitor daily metrics and produce performance reports
- Identify under-delivery or sub-optimal win-rates and adjust bids, caps, and inventory mix
- Margin Management
- Track campaign margin versus target and propose optimizations to protect profitability
- Client Escalations & Support
- Serve as first-line technical support for delivery issues, escalating complex cases
- Continuous Improvement & Knowledge Sharing
- Research, document, and publish new curation techniques into the TAM Handbook
- Share best practices and train peers on emerging technologies
- At least 5+ years of hands-on Technical Account Management or Programmatic Trading experience
- Deep expertise with DSPs and SSPs
- Proficiency in ad tags, pixels, tracking URLs, bid strategies, and campaign QA processes
- Strong troubleshooting skills across the programmatic ecosystem
- Commercial acumen—balancing performance optimization with margin protection
- Excellent communication—able to translate technical concepts
- Passionate About Programmatic: You live and breathe programmatic media
- Marginal Gains Mindset: Constantly hunting small performance uplifts
- Pride in Craftsmanship: You take ownership of your work and hold yourself to high standards
- Career-Driven: You see this role as your long-term vocation
- Curious Troubleshooter: You take initiative, solve problems independently
- Get-Things-Done Mentality: You drive tasks to completion, no matter the obstacle
- Experimental Spirit: You're always testing new approaches
We're committed to building a diverse, inclusive, and equitable workplace. Talent knows no borders and we welcome individuals from all backgrounds to help shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.
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