
Insure With Confidence: Join Our Team as Insurance Operations Specialist
1 day ago
We are seeking a diligent and resourceful professional to fill the role of Insurance Operations Specialist.
About the Role:This position involves providing exceptional customer service via email and phone, ensuring timely follow-ups and task tracking within our proprietary software. The ideal candidate will possess strong communication and organizational skills, with the ability to multitask and meet deadlines.
Responsibilities:- Process insurance certificates and binders using our software, collaborating with team members to support client needs and compliance.
- Assist with policy updates, documentation, and client record management, utilizing technical expertise and problem-solving skills.
- Proven experience in an operations or customer-facing role, with proficiency in software applications.
- Demonstrate knowledge of insurance procedures and compliance standards, accompanied by high attention to detail and analytical skills.
- Showcase strong communication and interpersonal skills, being tech-savvy and comfortable with remote collaboration tools.
- Applied Epic certification
- Insurance industry knowledge
- Excellent customer service skills
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