Quality Assurance Specialist

5 hours ago

Makati City, National Capital Region, Philippines beBeeQuality Full time ₱1,800,000 - ₱3,000,000
Job Title: Quality Assurance Associate

This is an exciting opportunity to join a dynamic team and take on new challenges in the field of quality assurance. As a Quality Assurance Associate, you will play a key role in ensuring that our products meet the highest standards of quality.

  • Key Responsibilities:
  • Assist with administrative tasks such as preparing project status updates, scheduling calendar invites, coordinating meetings and documenting minutes, and liaising with units to align project requirements and resources.
  • Monitor progress and timelines of QA initiatives and assist in documentation efforts, including ensuring compliance with regulatory standards and internal policies, rigorously tracking delivery performance and unit efficiency.
  • Participate in quality assurance monitoring and process controls, business analytics and reporting, training and development support, and process improvement projects.
  • Process and Operations:
  • Supports the QAD Head in day-to-day management of the unit, including managing relationships between Business Unit service recipients, other support functions, and BOSG.
  • Negotiating and finalizing service level agreements and administrative arrangements.
  • Generating management reports to monitor overall service quality.
  • Identifying and executing efficiency improvements.
  • Assessing new activities and expansion in scope of activities.
  • Planning and rolling out of new activities.
  • Participates in projects where centralization and simplification is required.
  • Responds to client queries and identifies new opportunities for QAD.
  • Keeps stakeholders informed of project status through timely communication and reporting.
  • Risk and Control:
  • Provides risk reporting to Management.
  • Implements operational risk control methodologies and tools.
  • Establishes visibility of internal control status.
  • Provides input to improve procedures and processes within QAD's framework.
  • People:
  • Develops own leadership, functional and technical skills.
  • Provides support where needed.
  • Others:
  • Performs related functions assigned from time to time.

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