Communication Expert

2 days ago


Quezon City, National Capital Region, Philippines Metacom Full time

As a key member of the Metacom support team, the successful candidate will be responsible for handling participant inquiries in a courteous and professional manner. The ideal candidate will possess excellent communication skills, a strong ability to empathize, and a willingness to learn and adapt to new situations. In this role, you will receive incoming calls from participants and answer their questions with clarity and patience. Your primary goal will be to provide exceptional customer experiences through active listening, understanding, and resolving participant inquiries in a timely and professional manner. To achieve this, you must have a positive attitude, strong problem-solving skills, and the ability to multitask effectively. You should also be proficient in using technology to communicate with participants and maintain accurate records of interactions. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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