Senior ServiceNow Developer
4 days ago
At Optum, a global organization that delivers care and improves health outcomes, we are seeking a highly skilled Servicenow developer to join our team.
About the RoleThis is an exciting opportunity to work in a fast-paced Agile environment enhancing and supporting a mission-critical servicenow instance serving OptumRx. In this role, you will collaborate with cross-functional teams to understand business needs, recommend solutions, participate in story refinement, and deliver on team commitments.
Main Responsibilities- Design and develop new servicenow functionality to enhance custom applications
- Consistently apply coding patterns, best practices, and data-driven approaches to enhance functionality
- Lead discussions to design and utilize relational database structures
- Interface with the servicenow vendor for all operational requests/issues/needs
- Continuously work toward simplification, automation, and innovation of enterprise servicenow instance
- Participate in daily scrum meetings and other related agile ceremonies
The ideal candidate will have strong technical skills, excellent communication skills, and the ability to present technical information in a way that non-technical management and staff can understand.
Key Qualifications:
- 5+ years of experience with servicenow's customer service management (CSM) solution
- 5+ years of servicenow development experience in an enterprise environment
- 3+ years of experience with agile scrum methodology
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