Business Excellence Manager
5 days ago
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.
About Our RoleThis pivotal position drives operational excellence within a global framework, particularly in high-growth businesses characterized by dynamic migrations and new product introductions. This role emphasizes the importance of effective people management to foster a culture of collaboration and continuous improvement across diverse teams.
Key Responsibilities:- Operational Efficiency: Implement strategies to enhance operational efficiency and customer experience for our global portfolio. Align short-term execution with broader business objectives, ensuring swift response to market changes while maintaining service levels and managing costs.
- Navigating Complexity: Adapt processes for new product launches while aligning operational capabilities with evolving demand. Implement continuous improvement initiatives to enhance efficiency and reduce costs.
- Financial Performance: Meet cash cost service targets by analyzing financial metrics to balance operational costs with service delivery, ensuring profitability while supporting high-quality customer experiences.
- Leadership Development: Mentor and coach team members to enhance problem-solving and decision-making skills. Conduct regular performance reviews to align individual goals with departmental objectives.
- Reliability: On-Time Delivery, Adherence to SLA for customer response time, Lead Time Accuracy/Effectiveness, Past due Targets
- Customer Net Promoter Score
- Cost to serve
- S&OE Maturity
- Bachelor's degree in business administration, Supply Chain Management, Logistics, Industrial Engineering, or a related field. An MBA or master's degree is preferred.
- Minimum of 10 years' experience in a multinational and high growth industry.
- Minimum of 4 years of experience in people management, leading diverse teams in a global environment.
- Proven experience in Sales and Operations Execution (S&OE) or related roles. Experience in managing operational processes related to demand planning, supply chain management, and inventory optimization.
- Excellent communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.
- Strong analytical skills with the ability to interpret complex data and drive actionable insights.
- Highly competent with supply chain management software (SAP Must, IBP is a plus) and analytics tools.
- Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.
- Understand business drivers and able to balance between short- and long-term objectives.
Motivating Others, Building Effective Teams, Managing and Measuring Work. Values: Integrity, Accountability, Inclusion, Innovation, Teamwork. SET: Strategy, Execution, Talent (for managers).
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