Senior Credit Card Strategist

3 days ago


Makati City, National Capital Region, Philippines Metrobank Full time
Job Description

The Senior Credit Card Strategist is responsible for the overall management, development, and performance of the credit card product portfolio.

This role involves strategic planning, product development, market analysis, customer engagement, and team leadership to ensure the credit card products align with the company's goals and customer needs.

  • Product Strategy and Development:
    • Develop a comprehensive credit card product strategy aligned with the company's objectives.
    • Lead the design, development, and launch of new credit card products or enhancements to existing products.
    • Conduct market research and competitive analysis to identify trends, opportunities, and threats in the credit card industry.
  • Portfolio Management:
    • Monitor the performance of the credit card portfolio, including profitability, customer growth, and customer satisfaction.
    • Analyze and report on key metrics such as activation rates, usage patterns, and attrition rates.
    • Manage the product lifecycle from concept to sunset.
  • Customer Engagement and Experience:
    • Ensure that the customer experience with credit card products is consistent and positive.
    • Gather and analyze customer feedback to continuously improve products and services.
  • Risk and Compliance Management:
    • Collaborate with risk management and compliance teams to ensure regulatory requirements are met.
    • Develop strategies to mitigate risk while optimizing product performance.
  • Team Leadership and Development:
    • Lead and mentor a team of product managers and other relevant staff.
    • Set clear goals and provide regular feedback.


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