Head, Credit Card Product Strategy Department

4 days ago


Makati City, National Capital Region, Philippines Metrobank Full time

Metrobank Makati, National Capital Region, Philippines

Talent Acquisition | Your Metrobank Buddy for Careers

JOB SUMMARY

The Credit Card Product Head is responsible for the overall management, development, and performance of the credit card product portfolio. This role involves strategic planning, product development, market analysis, customer engagement, and team leadership to ensure the credit card products align with the company's goals and customer needs.

DUTIES AND RESPONSIBILITIES

Product Strategy and Development:

  1. Develop and implement a comprehensive credit card product strategy aligned with the company's overall objectives.
  2. Lead the design, development, and launch of new credit card products or enhancements to existing products.
  3. Conduct market research and competitive analysis to identify trends, opportunities, and threats in the credit card industry.
  4. Monitor the performance of the credit card portfolio of each credit card variant, including profitability, customer growth, and customer satisfaction. Work closely with cross-functional teams to ensure YOY growth, aligned with the company's overall objectives.
  5. Analyze and report on key metrics such as activation rates, usage patterns, and attrition rates.
  6. Manage the product lifecycle from concept to sunset, ensuring each product variant meets its intended goals.

Customer Engagement and Experience:

  1. Ensure that the customer experience with credit card products is consistent, positive, and aligned with the brand.
  2. Gather and analyze customer feedback to continuously improve products and services.

Risk and Compliance Management:

  1. Collaborate with the risk management and compliance teams to ensure all credit card products adhere to regulatory requirements and internal policies.
  2. Develop strategies to mitigate risk while optimizing product performance.

Team Leadership and Development:

  1. Lead and mentor a team of product managers and other relevant staff, fostering a culture of innovation, collaboration, and accountability.
  2. Set clear goals, provide regular feedback, and support professional development within the team.
  3. Develop and manage the budget for the credit card product portfolio.
  4. Ensure that all initiatives are cost-effective and contribute to the company's financial targets.
  5. Monitor contribution of each variant to business profitability, and identify opportunities to improve P&L of each variant.

Supervisory Role

  1. Oversee the product managers under his/her shop.
  2. Constantly ensure that the functions under the team are properly and effectively being executed.
  3. Mentor junior officers and actively work on their development within the organization.
  4. Establish the goals of the team and work with the product managers to achieve them.
Seniority level

Director

Employment type

Full-time

Job function

Product Management and Finance

Industries

Banking and Financial Services

#J-18808-Ljbffr

  • Makati City, National Capital Region, Philippines Metrobank Full time

    Job SummaryCredit Card Product HeadMetrobank is seeking a highly skilled Credit Card Product Head to lead the development and management of its credit card portfolio.The ideal candidate will have a strong background in product management, with experience in developing and launching successful credit card products.This role involves strategic planning,...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    Job DescriptionCredit Card Portfolio LeadMetrobank is seeking a highly experienced Credit Card Portfolio Lead to oversee the development and management of its credit card portfolio.The ideal candidate will have a strong background in product management, with experience in leading cross-functional teams and managing multiple projects simultaneously.This role...


  • Makati City, National Capital Region, Philippines Security Bank Corporation Full time

    Credit Card Product Development LeadWe are looking for a highly motivated Credit Card Product Development Lead to join our team at Security Bank Corporation. As a key member of our product development team, you will be responsible for leading the development and launch of new credit card products.You will work closely with cross-functional teams to...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    About This RoleCredit Card Product ManagerWe are looking for an experienced Credit Card Product Manager to join our team at Metrobank.The successful candidate will be responsible for the development and management of our credit card portfolio, working closely with cross-functional teams to ensure alignment with business objectives.This role requires a deep...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    About MetrobankCard Product Development ManagerMetrobank is a leading bank in the Philippines, offering a range of financial services to individuals and businesses.We are seeking a highly skilled Card Product Development Manager to join our team and help drive the development and management of our credit card portfolio.The ideal candidate will have a strong...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    Metrobank is committed to hiring future leaders who can drive business growth through innovative strategies. As a Credit Card Acquisition Specialist, you will play a critical role in developing and managing programs that increase credit card penetration among our customers.About the Role:Contribute to the growth of the credit card acquisition by tapping the...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    We're seeking a highly motivated and results-driven individual to join our team as a Card Product Ambassador. As a Credit Card Sales Officer, you'll be responsible for promoting our credit card products and services to new and existing customers.About the Role:The position involves acquiring new customers through consultative needs-based selling for credit...


  • Makati City, National Capital Region, Philippines Security Bank Corporation Full time

    Job DescriptionAs a Portfolio Program Lead at Security Bank Corporation, you will be responsible for identifying levers and creating strategies that leverage the in-house installment arm of the credit card business to drive credit card billings and activation, aligned with key business metrics.Key ResponsibilitiesDevelop and implement strategic plans to...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    Risk Management StrategistWe encourage you to refer talented candidates to this role.Position Title: Risk Management StrategistJob Summary: The key objective is to lead the development and implementation of risk management strategies that balance risk and reward to drive business growth opportunities and transformational initiatives. Create and initiate...


  • Quezon City, National Capital Region, Philippines UnionBank of the Philippines Full time

    Credit Card Operations RoleAbout the Job:We are looking for a talented and experienced Credit Card Operations professional to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our credit card business.Key Responsibilities:Your primary responsibilities will include:Supporting the...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career....


  • Quezon City, National Capital Region, Philippines UnionBank of the Philippines Full time

    Credit Card Monitoring Dashboard OperationsJob DescriptionSupport the Cards disputes volume of 15,000 per month until automation is implemented.Support the day-to-day operations related to Cards Disputes.In-charge of analyzing and processing card transactions endorsed for chargeback processing, including retrieval requests.Ensures accuracy and compliance of...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    Head of Commercial Deposit Products DepartmentBe #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    At Metrobank, we're on a mission to empower individuals to reach their full potential. As a Credit Card Sales Officer, you'll play a vital role in helping our customers achieve financial stability and security.Key Responsibilities:You will be responsible for growing our card acquisition business in your assigned area, identifying opportunities for growth,...


  • Makati City, National Capital Region, Philippines TVI Resource Development Phils., Inc. Full time

    We are seeking a highly skilled and experienced Mining Department Head to join our team at TVI Resource Development Phils., Inc. As a Mining Department Head, you will play a critical role in driving the success of our mining operations.About the RoleThe Mining Department Head will be responsible for overseeing and managing our mining department, including...


  • Makati City, National Capital Region, Philippines Security Bank Corporation Full time

    Product Management Officer (Credit Cards)As a Product Management Officer, you will be responsible for the assigned credit card's total product management. This includes overseeing credit card product features, end-to-end conceptualization of the product lifecycle, product profitability, and developing go-to-market strategies. You will maintain good...


  • Makati City, National Capital Region, Philippines Security Bank Corporation Full time

    Job DescriptionThe Product Management Unit Head will play a crucial role in shaping our consumer lending product portfolio. Key responsibilities include developing and managing entire P&L for the card portfolio, managing CVP, Rewards, Acquisition, and GTM plan for the card base, working with internal and external partners for expansion and enhancement of...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    About This RoleWe are seeking an experienced professional to join our Consumer Business Sector - Credit Card Sales Division as a Senior Card Sales Professional. The ideal candidate will have a proven track record in sales management, excellent analytical skills, and the ability to drive business growth.Responsibilities:Develop and implement sales strategies...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    About MetrobankWe are a leading financial institution dedicated to serving our customers' needs through innovative products and services. Our team is passionate about creating meaningful experiences for our clients and employees alike.What We Offer:A challenging role with opportunities for growth and developmentA collaborative and dynamic work environmentThe...


  • Makati City, National Capital Region, Philippines Metrobank Full time

    Metrobank offers a unique opportunity for talented individuals to join our Consumer Business Sector/ Credit Cards Product & Segment Strategies Department. As a Marketing Programs Developer, you will be responsible for developing and managing acquisition programs intended to grow credit card penetration within our customer database.Responsibilities:Develop...