Customer Service Liaison with Competitive Salary
7 days ago
We are Eteam Workforce Inc, a company that offers an exciting opportunity for individuals to grow their career in customer service. As our ideal candidate, you will be responsible for being the main point of contact for our customers, providing them with top-notch support and ensuring their satisfaction.
Job OverviewIn this role, you will have the chance to work in a fast-paced environment, interact with team members, and contribute to the improvement of internal procedures. Your continuous effort towards enhancing customer satisfaction will make a significant impact on our company's success.
Estimated Salary: ₱18,000 - ₱25,000 per monthThis competitive salary is based on your qualifications, experience, and performance. As you grow in your role, so will your compensation package.
Key Responsibilities:- Main contact of customers for 1&1 support
- Improve weekly and monthly performance based on feedback from the team supervisor
- Proactively inform and report to the supervisor for support-related issues
- Recommend solutions to customer issues and concerns
- Attend coaching sessions and participate in organizational activities
- Interact with team members and other departments within the company
- Qualifications: 2nd year College Undergrad (No back subjects) or HS/SHS Graduates with 6 months BPO experience
- Average communications skills
- Willingness to work onsite
- Amendable to any given schedule
- A team player
- Ability to work ASAP
- Allowances
- Night Differentials
- HMO
- Leave credits
- Easy accounts
- Competitive salary
- Healthy working environment
- Free coffee and water
- Accessible work locations within Cebu City
- State-of-the-art facilities (gym, karaoke, pantry)
- Career growth opportunities
- Fun activities
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