Cyber Support Specialist

1 month ago


Olongapo City, Central Luzon, Philippines Cyberbacker Careers Full time

At Cyberbacker Careers, we are seeking a highly skilled and motivated individual to join our team as a Cyber Support Specialist. This role is an excellent opportunity for those looking to start a career in customer support.

The estimated salary for this position is $35,000 per annum, depending on location and experience.

We are looking for someone who is proficient in the English language, has good communication skills, and can work independently with minimal supervision. The ideal candidate will have a strong attention to detail, be organized, and able to multitask efficiently.

The key responsibilities of this role include:

  • Providing exceptional customer service to clients via phone, email, and chat
  • Responding to client inquiries in a timely and professional manner
  • Resolving issues and concerns in a fair and efficient manner
  • Maintaining accurate records and updating virtual files

In addition to these responsibilities, the successful candidate will also have access to training and development opportunities to enhance their skills and knowledge.

The following requirements must be met for this role:

  • Good command of the English language
  • Ability to work independently with minimal supervision
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office and Google Suite
  • A headset with a noise-canceling feature and a high-definition webcam

The ideal candidate will possess excellent problem-solving skills, be proactive, and able to work effectively in a fast-paced environment.



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