Technical Solutions Specialist

1 week ago

Pasig, National Capital Region, Philippines beBeeTechnical Full time $60,000 - $80,000
Customer Support Engineer Role

We are seeking a highly skilled technical professional to join our team as a Customer Support Engineer. In this key role, you will be responsible for delivering exceptional technical support to our customers, ensuring their success and satisfaction with our product.

Key Responsibilities:
  • Triage and resolve customer issues in a timely and efficient manner.
  • Analyze trends and develop strategies to prevent similar issues from occurring in the future.
  • Collaborate with cross-functional teams, including Sales, Customer Success, Product, and Engineering, to ensure seamless customer experiences.
  • Develop and maintain relationships with customers, understanding their unique needs and pain points.
  • Provide expert-level technical guidance and support to customers, helping them get the most out of our product.
  • Work closely with the DevOps team to identify and resolve technical issues that impact customer experience.
Requirements:
  • Bachelor's degree in Computer Science or related field, or equivalent experience.
  • Minimum 3-5 years of experience in technical support or customer-facing role.
  • Strong knowledge of programming languages, including ReactJS, HTML/CSS, JavaScript/TypeScript, Python, SQL, and Golang.
  • Excellent communication and problem-solving skills, with ability to work collaboratively as part of a team.

  • Expert Technical Solutions Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeTechnical Full time $80,000 - $150,000

    Job Description:We are seeking a skilled technical professional to join our team as an Expert Technical Solutions Specialist. In this role, you will work closely with customers and internal stakeholders to understand their needs and develop creative solutions that drive business success.Key Responsibilities:Engage with customers to understand their technical...

  • Technical Solutions Architect Manila

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeIntegration Full time ₱900,000 - ₱1,200,000

    Job Title:Software Engineer - Integration SpecialistJob Description:We are seeking a highly skilled Software Engineer to join our team as an Integration Specialist. In this role, you will design and implement custom integrations between our platform and client systems, ensuring seamless data exchange and minimizing technical complexities.As an Integration...

  • Technical Solutions Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeEngineer Full time $51,379 - $75,119

    IT Support SpecialistThis role involves providing technical assistance to employees across various locations, ensuring they have access to the necessary resources and support.The IT Support Specialist will be responsible for troubleshooting computer and application issues, managing IT operations, and contributing to enterprise system improvements.The working...

  • Technical Support Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeCustomerSupport Full time $80,000 - $120,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent problem-solving skills, a strong ability to communicate effectively with customers, and a passion for providing exceptional customer service.Job Description:This role involves providing technical support to customers via...

  • Technical Solutions Expert

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeSolutions Full time $90,000 - $105,000

    We are seeking a highly skilled professional to fill a key role within our Revenue Operation Department.Technical Solutions ExpertThis is an exciting opportunity for a technical expert to join our team and make a significant impact on driving product value, sales success, and prospect satisfaction.Main Responsibilities:To engage with customers and understand...

  • Technical Support Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeSupport Full time ₱80,000 - ₱150,000

    Technical Support SpecialistMCI seeks skilled professionals to provide technical assistance and troubleshooting support for various clients. The ideal candidate will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.Main Responsibilities:Respond...

  • Technical Solutions Architect

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeDeveloper Full time $50,000 - $80,000

    Technical Visionary RoleAs a seasoned Full Stack Developer, you will play a pivotal role in shaping the future of work by delivering cutting-edge technology solutions for customers and partners. We connect businesses with dedicated teams, offering cost-efficient solutions with comprehensive support.This remote position involves leveraging your expertise to...

  • Technical Solutions Expert

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeTechnical Full time ₱70,000 - ₱105,000

    Expert Technical Support RoleWe're seeking a dedicated professional to join our team as an expert technical support specialist.Your primary focus will be on delivering exceptional customer support, ensuring customers receive the help they need in a timely and efficient manner.You'll work closely with our team to troubleshoot complex technical issues,...

  • Technical Support Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeSupport Full time $7,200 - $7,800

    Technical Support SpecialistThis is an opportunity to be part of a leading SaaS solutions provider.About the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via calls, chats, and emails.Key...

  • Technical Solutions Expert

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeSpecialist Full time $50,000 - $70,000

    The Technical Support Specialist plays a crucial role in our customer and teammate support framework.Key ResponsibilitiesDeliver prompt, friendly resolutions to inquiries via various channels, including live chat, phone support, email, video calls, recordings, and help desk software.Analyze and diagnose complex problems with web-based software...