Remote Medical Virtual Assistant

1 day ago


Taguig, National Capital Region, Philippines beBeeProfessionalism Full time ₱3,600,000 - ₱7,200,000
Medical Virtual Assistant/Intake Coordinator Job Description

Job Overview: This role plays a vital part in the patient intake process, ensuring seamless data management and effective communication with healthcare providers. The Medical Virtual Assistant/Intake Coordinator manages patient information, schedules appointments, and handles medical records in a healthcare environment.


Key Responsibilities:
  • Patient Intake Management: Gather and verify patient demographic and insurance details
  • Appointment Scheduling: Coordinate scheduling of patient appointments with healthcare providers
  • Medical Record Handling: Ensure accurate data entry and management of patient records in Electronic Health Record systems
  • Insurance Verification: Assist in checking coverage and eligibility for medical procedures
  • Patient Communication: Handle inbound and outbound calls, responding to inquiries with professionalism and empathy
  • Pre-Appointment Preparation: Gather necessary medical history and documentation before consultations
  • Coordination with Healthcare Providers: Facilitate communication between patients, providers, and insurance representatives
  • HIPAA Compliance: Maintain confidentiality and adhere to healthcare privacy regulations
  • Administrative Support: Provide support with medical billing, claims processing, and other administrative duties as needed

Qualifications and Skills:
  • Experience in medical administrative support or patient intake coordination
  • Familiarity with EHR systems such as Epic, Cerner, or eClinicalWorks
  • Knowledge of medical terminology and insurance processes
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to handle sensitive patient information with discretion and professionalism
  • Proficiency in Microsoft Office Suite, Google Workspace, and healthcare scheduling software
  • Background in medical billing and insurance verification is advantageous
  • Previous experience in a remote healthcare support role is preferred


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