Technical Support Specialist
3 days ago
As a Technical Support Specialist at iOPEX Technologies Philippines - Taguig, you will be part of a dynamic team that thrives on innovation and excellence. We are seeking a skilled and dedicated individual to join our pioneer team and contribute to our mission of delivering exceptional support services.
Key Responsibilities:- Provide technical support to customers via various channels, including phone, email, and chat.
- Resolve technical issues efficiently and effectively, ensuring high customer satisfaction.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Stay up-to-date with the latest technologies and trends to provide expert advice and guidance.
- At least 1 year of technical support experience.
- 6 months of sales experience is a plus.
- Must be willing to work onsite on a night/shifting schedule in BGC, Taguig.
- Competitive salary package.
- Exciting employee engagement activities.
- Learning sessions every week.
- Fast career growth.
- Accessible location.
- HMO.
- OT/Holiday pay.
- Leave credits.
- Leave conversions.
- Night differential.
- Uncapped annual appraisal.
- 2 days off.
At iOPEX Technologies, we value our employees and offer a range of benefits and perks to support their well-being and career growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support services, we encourage you to apply for this exciting opportunity.
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Technical Support Specialist
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