Real-Time Operations Manager

OverviewNezda is hiring for Senior Workforce Management-Real Time Analyst.QualificationsGraduate of any courses.With at least 2 years experience in workforce management, scheduling, and real-time analyst in BPO setup.Job DescriptionRegular monitoring agent performance across multiple queues and ensure accurate performance analysis and communicate...

Job OverviewWe are seeking an experienced Senior Workforce Management-Real Time Analyst to join our team.Key ResponsibilitiesMonitor agent performance across multiple queues and ensure accurate performance analysis and communicate recommendations and plans.Arrange staff changes to match call demand & co-ordinate with the WFM Scheduling resource to ensure...

Duties and Responsibilities:The Workforce Specialist is responsible in monitoring and reporting real time call traffic via workforce management application.• Conduct real time monitoring (shift schedule and break adherence).• Administer intraday changes (if needed).• Make recommendations to leaders to improve productivity and compliance.• Communicate...

About the job WFM RTA (Alabang) | Onsite Requirements:1 year minimum experience in Workforce ManagementCandidate must possess at least a bachelor's/college degree.Excellent skills in scheduling and real-time time management a mustStrong organizational skills to ensure critical timelines are metAbility to effectively prioritize workload in a fast-paced,...

About the job WFM RTA (Alabang) | Onsite Responsibilities: Regularly performs volume and performance analysis and proactively communicate possible impacts to business Supports management with all necessary reports and planning models to facilitate the process of decision making Monitors actual activities and compare it to plan and make recommendations for...

Assistant Store Manager (Full-Time – Alabang)On-site | Molito, AlabangFull-time EmploymentSalary Range: ₱25,000 – ₱28,000 (depending on experience)Company DescriptionReal Foodis a healthy food grocery store centrally located in Molito, Alabang.We're committed to offering clean, natural, and responsibly sourced products that support healthy lifestyles...

Job OpportunityA challenging role has become available for a talented professional to join our team as an Operations Performance Analyst. The successful candidate will be responsible for managing the operational efficiency of our contact center, ensuring optimal performance levels and delivering exceptional results.ResponsibilitiesReal-time Performance...

Company DescriptionBrittany Corporation is the luxury residential arm of Vista Land & Lifescapes, Inc., the largest homebuilder in the Philippines. Specializing in masterfully crafted homes, condominiums, and lot-only properties, Brittany provides residents with an unrivaled luxurious experience. With locations in Alabang, Sucat, Sta. Rosa, Laguna, and...

Managing and screening incoming calls that are related to real estate.Providing assistance to the Real Estate Administrator and/or Broker.Keep track and monitor company bank accounts where developer's deposit commission.Release of Real Estate Agent's commissions and maintain organized commission voucher files.Assist in company initiated meetings.

Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected worldJob DescriptionResponsible...