Customer Service Representative
2 days ago
At Solid Mark Manpower Services Inc., we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.
Key Responsibilities:
- Handle customer complaints and concerns in a professional and timely manner.
- Provide solutions and alternatives to resolve customer issues.
- Manage a high volume of incoming calls and respond to customer inquiries.
- Follow established communication procedures and guidelines to ensure excellent customer service.
- Resolve product or service problems by clarifying customer complaints and selecting the best solution.
Requirements:
- High School Diploma or equivalent required; College Undergraduate preferred.
- At least 1 year of experience in a BPO (Voice) environment.
- Valid Driver's License.
- Willingness to work onsite.
Working Conditions:
- Monday to Friday, onsite work arrangement.
- Complete details will be provided by our Recruiters.
Compensation:
- Salary: PHP 18,000 - PHP 23,000 per month.
- Experience: 1 year.
- Work Shift: Night Shift.
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