Reliance: Financial Operations Specialist

2 weeks ago


Mandaluyong City, National Capital Region, Philippines RelianceUnited Full time

The role of the Collection Associate is pivotal in ensuring the seamless management and collection of overdue Accounts Receivable balances, primarily focusing on outstanding balances prior to 2022. This position involves identifying overdue accounts, contacting clients, negotiating payment terms, and resolving discrepancies in payment records.

Key Responsibilities

AR Confirmation:
- Conduct thorough reviews and confirmation of outstanding Accounts Receivable balances, ensuring accuracy and resolving any discrepancies.
- Communicate effectively with clients to confirm outstanding balances and maintain a systematic approach to meet established timelines.

Reconciliation:
- Perform regular reconciliation of AR records to ensure accuracy and completeness, investigating and resolving variances between AR records and customer accounts.
- Collaborate with internal teams to address and rectify reconciliation discrepancies, retrieving and verifying invoices that match client requests.

Documentation and Reporting:
- Maintain detailed records of AR confirmation and reconciliation activities, generating reports summarizing AR status, variances, and resolution actions.
- Provide regular updates to the management team on the status of outstanding AR accounts.

Relationship Management:
- Foster positive relationships with clients to facilitate smooth AR confirmation processes, collaborating with internal and external stakeholders to address issues and improve AR processes.



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