Mortgage Administrative Support Specialist

4 days ago


Makati City, National Capital Region, Philippines Lendi Group Full time

Company Overview

Lendi Group is a leading digital platform business that transforms the home loan industry. The company operates Australia's #1 retail mortgage broker, Aussie Home Loans franchise, and the country's #1 digital mortgage brand, Lendi. With a national network of 1,300 brokers and 230 retail stores, the Lendi Group brands empower Australians to make informed financial decisions. The company's vision is to be the undisputed choice for property buyers in Australia.

Job Description

The Mortgage Administrative Support Specialist will play a crucial role in managing the loan application process from post-appointment stage to post-settlement support. This includes responding to client inquiries, assisting with loan packaging, tracking application progress, identifying follow-up actions, and liaising with lenders and internal teams to resolve issues efficiently.

Key Responsibilities

  • Manage loan applications from post-appointment stage to post-settlement support.
  • Respond to client inquiries and provide timely updates.
  • Assist with loan packaging and ensure accurate data entry.
  • Track application progress and identify follow-up actions.
  • Liaise with lenders and internal teams to resolve issues efficiently.


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