Online Community Builder for Content Creators

15 hours ago

Taguig, National Capital Region, Philippines beBeeChat Full time ₱30,000 - ₱52,000
Job Opportunity:

We are seeking a skilled and results-driven Chat Engagement Professional to represent content creators by engaging with their audiences through real-time online chat.

Key Responsibilities:
  • Provide exceptional customer service and support to fans and followers on behalf of content creators via online chat platforms.
  • Identify opportunities to offer premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.
  • Up/hold the highest standards of professionalism and confidentiality at all times.
Ideal Candidate Profile:
  • Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
  • Track record of meeting or exceeding sales targets in a fast-paced environment.
  • Familiarity with CRM tools and online chat software.
  • Ability to work independently and as part of a remote team.
Benefits:
  • Competitive base rate plus commission on upsells and conversions.
  • Opportunities for advancement and performance-based bonuses.
Why This Role Matters:
  • Contribute to growing online communities for high-profile content creators.
  • Join a dynamic, supportive team that values innovation and results.
  • Access to ongoing training and professional development.

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