Technical Support Specialist
1 day ago
Delivering top-notch customer service and product support is crucial in maintaining high standards. As a key member of our customer service and product troubleshooting team, you will play a vital role in ensuring customer satisfaction and effective problem resolution.
Key Responsibilities- Customer Support: Address inquiries and resolve issues promptly.
- Product Troubleshooting: Assist customers with technical problems efficiently.
- Cross-Functional Interaction: Collaborate with other teams to ensure comprehensive problem resolution.
To excel in this role, you will need strong communication skills, proficiency in English, and excellent problem-solving abilities. You should also possess empathy and patience when interacting with customers.
Qualifications- Strong experience in customer service is essential.
- Proficiency in English enables effective interaction with customers and team members.
- Excellent troubleshooting and problem-solving skills are required.
- Strong communication abilities and collaboration skills are necessary for success.
We offer competitive compensation and benefits including SSS, HDMF/Pag-IBIG fund, 13th month pay, and annual salary increases based on performance.
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