
Senior Wireless Network Specialist
16 hours ago
Job Title: Wireless Support Engineer
Key Responsibilities:- Deliver exceptional technical support and expertly troubleshoot issues related to wireless networks for clients.
- Maintain the stable and optimal performance of wireless networks, guaranteeing seamless connectivity and peak efficiency.
- Configure and manage wireless access points, controllers, and other network equipment with precision.
- Analyze and resolve complex network connectivity and performance issues, ensuring minimal downtime and maximum productivity.
- Collaborate closely with network engineers and other stakeholders to successfully integrate wireless networks with existing infrastructure.
- Stay abreast of the latest cutting-edge wireless technologies and innovative solutions.
- Maintain accurate and detailed documentation of network configurations, changes, and incidents.
- Provide comprehensive training and expert technical guidance to clients and team members alike.
- Conduct regular thorough performance monitoring and reporting of wireless networks, driving continuous improvement and enhancement.
- A minimum of 3-5 years of experience as a Wireless Support Engineer or similar role, with a strong foundation in wireless technologies.
- Deep knowledge of wireless protocols, standards, and best practices is essential.
- Hands-on experience in configuring and managing wireless access points, controllers, and associated equipment is required.
- Prior experience working with Guestek or similar technology is highly desirable.
- A solid understanding of network security principles and best practices is crucial.
- Proficiency in conducting site surveys and performing in-depth network troubleshooting for wireless networks is necessary.
- Strong analytical and problem-solving skills, combined with excellent communication and interpersonal skills, are essential for success.
- The ability to work effectively in a team environment and collaborate seamlessly with stakeholders is vital.
- Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred but not mandatory.
- A Bachelor's degree in a related field such as Computer Science or Network Engineering is highly recommended.
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