Customer Service Representative
2 weeks ago
Job Description:
As a Customer Service Representative at Neksjob Philippines, you will play a vital role in ensuring customer satisfaction by responding to inquiries and providing solutions. This is an exceptional opportunity to work in a collaborative environment, interacting with diverse individuals from various cultural backgrounds.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide solutions that meet customer needs and expectations.
- Work effectively in a fast-paced environment with a strong focus on customer satisfaction.
- Demonstrate excellent communication and interpersonal skills.
- Stay up-to-date with product knowledge and services.
Requirements:
- High school diploma or equivalent.
- At least 6 months of experience in a customer service role, preferably in banking or credit card services.
- Strong verbal and written communication skills.
- Ability to work in a team environment.
- Knowledge of MS Office and internet browsing.
We Offer:
- A competitive salary and allowance.
- A comprehensive training program to enhance your skills and knowledge.
- A dynamic and supportive work environment.
- Opportunities for career growth and advancement.
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