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Phone Support Professional

2 weeks ago

Baguio City, Cordillera, Philippines Neksjob Corporation Full time

Are you passionate about delivering world-class customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we would love to hear from you As a Phone Support Professional, you will be the first point of contact for customers seeking assistance, making your role critical to our company's success.

Essential Responsibilities:
  • Handle customer inquiries via phone, email, or chat
  • Provide accurate and timely responses to customer queries
  • Escalate complex customer issues to senior team members when necessary
  • Stay informed about product updates and features
Benefits:

In addition to a competitive salary and ongoing training opportunities, we offer a comprehensive benefits package that includes paid time off, holidays, and a range of wellness programs to support your physical and mental well-being.